Refund Policy Page

Refund Policy 

Last Updated: 24-Jan-2-24

Thank you for shopping with askinternationalconsortium.com. We want you to be satisfied with your purchase, and we strive to provide a fair and transparent refund policy. Please read the following guidelines carefully:

1. Eligibility for Refunds

1.1 Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service within 24 hrs of receiving the item. We will offer a replacement or a full refund, including shipping costs.

1.2 Order Cancellation: If you wish to cancel your order, please contact us within 24hrs of placing the order. We will process a full refund if the order hasn't been shipped.

2. Conditions for Refunds

2.1 Unused and Unopened: To be eligible for a refund, the product must be unused, unopened, and in the same condition as received.

2.2 Return Shipping: Customers are responsible for return shipping costs unless the return is due to a damaged or defective product.

2.3 Refund Processing Time: Refunds will be processed within 7 days of receiving the returned product.

3. Non-Refundable Items

Certain items are non-refundable, including:

Gift cards.

Products that are not in their original condition.

4. How to Request a Refund

To initiate a refund, please contact our customer service at info@askinternationalconsortium.com. Provide your order number, details of the issue, and any relevant supporting documentation.

5. Refund Disputes

If you have concerns or disputes regarding a refund, please contact our customer service to discuss the matter. We aim to resolve disputes amicably and fairly.

6. Changes to This Refund Policy

We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on the website.

7. Contact Us

If you have any questions about our refund policy, please contact us at info@askinternationalconsortium.com. By making a purchase on askinternationalconsortium.com, you acknowledge and agree to our refund policy.